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Information We Collect
To be able to use our trade website it is essential we keep on file the following information;
Name and postal address
Email address
Retail address and telephone number
Delivery Period
The service we use depends on the order value. We aim to deliver goods within 3 to 5 working days. If an item is out of stock and we anticipate a longer delivery date we will contact you by email or telephone to agree a new delivery date. Proof of posting can be given on request, as all items will be insured.
Payment Methods
We accept all major debit and credit cards and BACS payments
Online Orders and Card Security
Your privacy and security is of the upmost importance to us. Payment will be processed using Protx Secure Payment Gateway. All information is held securely and no data whatsoever will be passed on to a third party.
Returns
We offer a full refund on goods that are returned to us within 14 days of receipt. The goods must be returned in the condition that they were sent.
We will refund postage for goods that are deemed faulty.
